Defence Sector Client – Long-Term Partnership Driving Cyber Resilience

In the highly regulated and security-conscious defence sector, cyber resilience is not just a requirement—it's a cornerstone of operational integrity. Since 2018, we’ve partnered with a prominent defence industry manufacturer, part of a global group recognised among the world’s largest suppliers of advanced military systems and engineering solutions. While their name remains confidential, their journey with us stands as a strong example of how strategic cybersecurity investment pays dividends over time.

Our engagement began with a comprehensive assessment of their security posture across people, process, and technology. The initial objective was to understand key risks and define a practical roadmap for improving their security capabilities without disrupting operations. At the time, their organisation was grappling with a number of common industry challenges: siloed systems, legacy controls, limited internal cybersecurity resources, and growing compliance pressure from clients and regulators alike.

Following our assessment, we developed a tailored, multi-year information security roadmap aligned to international frameworks and sector-specific risk drivers. This roadmap guided the implementation of foundational and advanced security measures, including the deployment of Privileged Access Management (PAM), Data Governance tools, and Extended Detection and Response (XDR) technology. We also established structured governance processes to embed security into their operational rhythm.

As the relationship matured, the organisation transitioned into one of the largest adopters of our 24/7 Managed SOC service, ARMADA. Today, our SOC team monitors thousands of endpoints and data sources across multiple secure locations, delivering round-the-clock visibility, threat detection, and rapid incident response. Through this continuous engagement, we’ve built deep familiarity with their environment and business operations, allowing us to respond quickly and decisively to threats as they emerge.

A key part of this success has been the development of a formal Incident Response Plan, which is tested and refined through regular tabletop exercises and real-world simulations. These “fire drills” are tailored to likely threat scenarios, ensuring that both technical staff and executive stakeholders are aligned and prepared when it counts.

In addition to technical operations, we’ve helped the client strengthen their security governance. Most recently, we initiated and are leading their ISO/IEC 27001 certification journey. Our GRC consultant has developed their Information Security Management System (ISMS), along with the supporting policies and procedures, in a manner that not only meets the standard but enhances operational efficiency. The ISMS is deeply integrated into their existing management structure, and reflects the unique security and compliance needs of the defence supply chain.

Our team continues to work in close collaboration with theirs—balancing strategic direction, day-to-day vigilance, and ongoing improvement. As cyber threats become more sophisticated and regulatory expectations rise, this partnership remains focused on evolving their capabilities and maintaining the high level of assurance expected by their global clients and partners.

This long-term relationship demonstrates how a well-planned and consistently executed security program can evolve from assessment to fully integrated cyber defence, helping organisations in sensitive sectors protect their most valuable data and maintain operational trust.