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Join our team...

Barefoot Cyber is a dynamic and rapidly growing Cyber Security Services provider committed to delivering exceptional value and performance to our clients. Our team thrives on innovation, customer-centricity and operational excellence.

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We look for strategic, hands-on leaders with curiosity, problem-solving instincts, and a passion for customer service. We believe work should be fun, forward-thinking and full of opportunities to grow.

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Feel free to register your CV for vacancies using recruitment@barefootcyber.com.

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We are currently looking for the following roles:

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Customer Success Manager


Role Overview

The Customer Success Manager will be responsible for overseeing the full lifecycle of client engagement from sales and service delivery to operational performance, compliance, and financial health. This is a high-impact role that requires a unique blend of strategic thinking, customer engagement, sales management, and operational oversight.

 

Key Responsibilities

Sales & Commercial

  • Own the CRM platform from a operational and functional perspective.

  • Manage the CRM [IW1] system, ensuring pipeline accuracy and data integrity at all times

  • Own bid management for all RFP, RFQ and Tender submissions, including document preparation and coordination

  • Prepare and issue quotes and commercial proposals in line with agreed pricing structures

  • Track and report pipeline performance against targets

 

Account Management & Customer Success

  • Own the renewals process, including proactive client engagement ahead of contract end dates

  • Monitor customer satisfaction and act on feedback

  • Manage and create invoices for the financial operational process

  • Drive account development opportunities, identifying upsell and cross-sell potential in existing accounts

  • Own the customer success function, ensuring clients realise measurable value from Barefoot Cyber services, by leveraging NPS scoring

 

Service Delivery

  • Maintain SLA governance across all client accounts, escalating breaches to the Technical Director

  • Oversee performance management and time management frameworks within service delivery

  • Coordinate project delivery activities across active engagements

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Skills & Experience

  • Proven experience in a similar leadership role within IT Managed Services or a related sector.

  • Understanding of Cyber Security services would be a distinct advantage.

  • Strong understanding of B2B service delivery, client success, and ITIL/ISO frameworks.

  • Demonstrated success in sales and commercial management.

  • Excellent stakeholder and client communication skills.

  • Strong analytical, organizational, and decision-making abilities.

  • Experience with CRM systems, financial tools, and service reporting platforms.

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Personal Attributes

  • Organised, proactive, and able to manage multiple priorities.

  • Problem-solving mindset with attention to detail.

  • Comfortable working independently during onsite visits.

  • Ability to document and report accurately.​

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Contract Details

  • Location: Cape Town, South Africa, with scheduled onsite client visits.

  • Working Pattern: Hybrid, office/onsite + remote support as required.

  • Commitment: Ongoing managed services engagement.

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Applications

Send your CV and cover letter to recruitment@barefootcyber.com

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Cyber Security Consultant

 

Role Overview

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We are seeking an experienced Cyber Security Consultant to support our clients in an advisory role across governance, risk, compliance, privacy, and security operations. This role is suited to a consultant who can bridge the gap between technical cybersecurity issues and business decision-making, helping clients strengthen their security posture, meet regulatory obligations, and build practical, risk-based security programmes.

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The successful candidate will support clients with activities such as cyber maturity assessments, ISMS programmes, internal audits, risk management, incident response coordination, compliance guidance, client reporting, and strategic security planning.

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This is primarily a consulting and advisory role rather than a hands-on engineering or implementation role. The consultant will work closely with internal Infrastructure and SOC teams to guide best practice, requirements, and remediation priorities.

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Key Responsibilities

  • Act as a cyber security advisor to clients, providing strategic guidance across governance, risk, compliance, and “owning” the security programme.

  • Translate technical security issues, risks, and incidents into clear business language for leadership, management, and client stakeholders.

  • Lead or support cyber risk assessments, gap assessments, internal audits, and remediation planning against recognised frameworks and standards.

  • Maintain and improve security governance documentation, including policies, procedures, risk registers, and compliance-related records.

  • Support clients with ISO 27001, privacy, and broader regulatory compliance activities, including audit preparation and ongoing control improvement.

  • Coordinate incident response activities from a consulting perspective, guiding communication, escalation, stakeholder alignment, and post-incident review.

  • Prepare and present client-facing reports, dashboards, and cyber maturity assessments with clear, actionable recommendations.

  • Work closely with internal consulting, infrastructure, and SOC teams to guide security best practice and help drive successful project outcomes.

 

Skills & Experience

Mandatory Experience

  • 2+ years of experience in cybersecurity, information security, GRC, compliance, or related advisory roles, or

  • Experience working with clients in a consulting, advisory, or customer-facing capacity.

  • Experience supporting ISMS implementation, risk management, internal audits, or compliance programmes.

  • Experience producing professional reports, presenting to stakeholders, and translating technical issues into business impact.

  • Ability to interpret security findings and express them clearly in business terms.

  • Sound judgement and a practical, risk-based approach to problem-solving.

  • Foundational understanding of cloud security, infrastructure, endpoint security, Microsoft 365 security concepts, and managed security services.

  • Ability to work independently while also collaborating effectively with Infrastructure, SOC, and consulting teams.

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Desirable Experience

  • Experience in managed security services, vCISO engagements, or compliance-driven consulting.

  • Familiarity with GRC platforms, awareness platforms, Microsoft 365 security and compliance features, and SIEM/EDR concepts.

  • Exposure to regulated environments and external certification or assurance audits.

  • Experience supporting phishing awareness, policy uplift, and security culture initiatives.

 

Personal Attributes

  • Professional and credible with clients and senior stakeholders.

  • Commercially aware and able to align security to business outcomes.

  • Confident facilitator and communicator.

  • Detail-oriented while able to see the broader strategic picture.

  • Self-motivated, curious, and committed to continuous learning.

  • Calm and structured under pressure, especially during incidents or high-priority engagements.

  • Strong written and verbal communication skills.

  • Excellent stakeholder management and client engagement capability.

  • Strong organisational skills with the ability to manage multiple client priorities.

 

Qualifications

  • Relevant industry certifications in security, governance, privacy, or risk management

  • Diploma or Degree in Information Security, Computer Science, Information Systems, Risk, Compliance, or a related field experience

 

Desirable

  • CISSP, CISM or working towards a similar certification

  • ISO 27001 Lead Implementer

  • Privacy or compliance-related certifications

  • Project management certification

 

Contract Details

Location: Cape Town (preferred), South Africa

Employment Type: Full-time/Contract

 

Applications

Send your CV and cover letter to recruitment@barefootcyber.com.

Technical Security Engineer​

Position Overview

The Technical Security Engineer supports security operations across Managed Services, SOC, GRC, Professional Services, and Pre-Sales. The role focuses on deploying and maintaining security tooling, improving client environments, and ensuring consistent, efficient security operations.

 

Key Responsibilities

1. Security Engineering & Implementation

  • Deploy, configure, and maintain SIEM, EDR/XDR, firewalls, IDS/IPS, and vulnerability management tools.

  • Implement and optimise security controls.

  • Maintain secure configurations and hardening standards (CIS, NIST).

  • Integrate security tools using APIs, log pipelines, and automation.

 

2. Security Operations

  • Deploy and maintain agents for Tenable, Qualys, Wazuh, Trend Micro and other platforms.

  • Validate log integrations into the SIEM.

  • Troubleshoot agent, endpoint, and client-side issues.

  • Identify and activate underused tooling features

  • Run POCs and recommend improvements.

  • Engineer and deploy honeypots.

 

3. Vulnerability & Risk Management

  • Run vulnerability scans and coordinate remediation.

  • Prioritise risks and track remediation progress across all workloads.

  • Maintain patch and vulnerability visibility.

 

4. Security Architecture & Hardening

  • Review designs for alignment with security standards.

  • Implement segmentation, secure architecture, and zero-trust principles.

  • Guide secure deployments across applications, endpoints, and cloud platforms.

 

5. Reporting & Operational Improvement

  • Send reports to clients on a weekly basis

  • Improve efficiency through automation and process optimisation.

  • Support alignment between SOC and Managed Services.

 

6. Documentation & Compliance

  • Maintain documentation, SOPs, diagrams, and configuration records.

  • Support compliance (ISO 27001, SOC 2, POPIA, GDPR, HIPAA).

  • Ensure systems meet internal and regulatory requirements.

 

7. Cross-Functional Collaboration

  • Provide technical support to SOC analysts.

  • Support GRC with technical components of assessments.

  • Assist Sales and Pre-Sales with technical evaluations.

  • Act as a shared technical resource across all security teams.

 

Required Skills & Experience

Technical Skills

  • Experience with EDR/XDR and endpoint security tools.

  • Knowledge of firewalls, VPNs, IDS/IPS, and network protocols.

  • Strong Windows, Linux, and cloud security understanding.

  • Experience with vulnerability scanning and remediation.

  • Identity and access management experience (Azure AD, MFA, SSO).

  • Experience with endpoint deployment and configuration tools.

  • Understanding SIEM ingestion and log pipelines.

  • Ability to diagnose agent, integration, and endpoint issues.

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Attributes

  • Strong troubleshooting and analytical thinking.

  • Able to work under pressure during incidents.

  • Detail oriented with a focus on stability and secure operations.

  • Strong written and verbal communication.

  • Proactive, autonomous, and able to improve processes.

  • Effective collaborator across multiple teams.

 

Contract Details

  • Location: Cape Town, South Africa, with scheduled onsite client visits.

  • Working Pattern: Hybrid, office/onsite + remote support as required.

  • Commitment: Ongoing managed services engagement.

 

Applications

Send your CV and cover letter to recruitment@barefootcyber.com

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